CQC Registered Manager

Registered Residential Services Manager

Location: Norwich
Salary: £40,000 – £45,000 per annum
Hours: Monday to Friday, 9am–5pm (occasional weekend availability required)

Are you a passionate and experienced leader in adult social care ready to take the next step in your career?

We’re seeking a Registered Residential Services Manager to oversee the day-to-day running of a residential service supporting adults with learning disabilities to live fulfilling, independent lives.

About the Role

As the Registered Manager, you’ll lead a dedicated care team to deliver high-quality, person-centred support in line with CQC standards and the organisation’s values.
Reporting to the CEO and supported by the Operations Manager, you’ll ensure the service operates safely, effectively, and compassionately — promoting choice, dignity, and inclusion for every resident.

This is a fantastic opportunity for a values-driven professional who thrives on leading teams, improving quality, and empowering others to achieve their best.

Key Responsibilities:

• Oversee the safe and effective daily running of the residential service
• Lead, motivate, and develop a skilled team to deliver outstanding care
• Promote independence, dignity, and wellbeing for all residents
• Ensure compliance with CQC, safeguarding, health & safety, and organisational policies
• Conduct regular supervision, performance management, and training support
• Oversee audits, incidents, and quality assurance activities
• Maintain accurate records and reports in line with legislation
• Represent the service at external meetings and promote the organisation’s mission

What We’re Looking For:

• Essential: Proven experience in domiciliary care and/or residential care for adults with learning disabilities
• Strong leadership experience within adult social care settings
• Deep understanding of CQC frameworks, safeguarding, and compliance
• NVQ Level 5 in Health & Social Care (or working towards)
• Excellent communication, organisational, and interpersonal skills
• Proactive approach to quality improvement and professional development
• Full UK driving licence and access to a vehicle (with business insurance)
• Must be based locally to Norwich or within a commutable distance

What We Offer:

• Competitive salary of £40,000 – £45,000 per annum
• Length of Service awards
• Pension scheme
• Life assurance scheme
• A supportive leadership team and opportunities for ongoing development
• The chance to make a meaningful difference in the lives of residents
• A values-led and person-centred working environment

Benefits:

• Company events
• Company pension
• Free parking
• Life insurance
• On-site parking
• Private medical insurance

For more information, contact: toby.loft@affinitycarerecruitment.co.uk